A little help
with Siftello.

Photo access

Siftello only sees the photos allowed by your device permissions. To change access, open your device’s Settings, find Siftello, and update Photos or Photos and videos access. Limited access may mean only selected photos appear.

Purchases and subscriptions

Use Restore purchases in Siftello with the same store account used to buy access. For renewals and cancellation, use Manage subscription in Siftello Settings, or open your Apple or Google Play subscriptions. Deleting the app does not cancel a subscription.

Prices, available plans, and trial eligibility appear in the app. Refunds are handled through the store, subject to its rules and your applicable rights.

Deleted photos

Check Photos’ Recently Deleted album on iOS or your gallery’s trash on Android 11 and newer. Recovery availability and timing depend on the system and any cloud photo service. On Android 10 and older, deletion is permanent. Siftello does not keep a backup or a server copy of your photos.

Privacy and data requests

Change optional sharing in Siftello’s Settings at any time. For a privacy request, email us with “Siftello privacy” in the subject and describe your request. We may ask for limited information to verify it. Please don’t email copies of identity documents unless we explain why they are needed and provide an appropriate method.